About Us
The THUNDERNET Way
THUNDERNET prides itself on being more than a Internet Service Provider. We can actively assist you to ensure you that you are choosing the right internet service provider. We regularly assist with technical know-how, modification & up-gradation. Our services are managed and monitored centrally to ensure a high level of customer support and satisfaction. Full escalation procedures are defined to ensure Service Level Agreements are fully adhered to.
A Dedicated Technical Team
Unlimited access to our expert team, who will act as your remote IT department and provide the service you deserve.
We believe putting people first is a better way of doing business. Happy, committed staff give a better service to customers. We invest in staff training, development and wellbeing. We are in business to make people happy-staff, customers and suppliers. We don’t operate an anonymous, remote Call Centre and we don’t read from scripts. If you have problem, the first person you call will take responsibility for resolving it.
Designed for Business
- No repackages residential products-Just dedicated scalable, flexible, robust smaller business packages for business just like yours.
- We care, no matter your business size.
- We value each of our customer, no matter their size, but we’re also capable enough to deal with any challenges you might be facing.
- Whether you’re an individual or a big business, you’ll have access to expert staff who care about you.
- HIGHTEC NETWORK SOLUTIONS (OPC) PRIVATE LIMITED has an industry leading Service Level Agreement that covers vital aspects of your Internet service.